Customer information sought

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A company has filed a motion against TekSavvy Solutions Inc. seeking customer information in allegations of copyright infringement.

Voltage Pictures LLC is asking the Federal Court of Canada to order the Chatham-based telecommunications provider to divulge the names and contact information associated with certain IP addresses.

“Currently we have not received a court order, only a request for information and a motion for an order,” said TekSavvy CEO Marc Gaudrault in a media release on Monday. “We will not provide the information until we are ordered to by a court. This is unknown territory for Canadians. We have retained legal counsel to help us through the process and ascertain our rights and obligations as an ISP.

“If you are caught up in one of these actions, you may wish to seek legal advice respecting your own rights.”

TekSavvy stated in the release it has a responsibility to protect customer information and ensure customer privacy. However, the company also stated it would comply with a court order.

The request comes weeks after the Copyright Modernization Act was implemented in Canada, and to TekSavvy’s knowledge, is the largest of its kind in the country, as it concerns more than 2,000 IP addresses.

 

 

 

 

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